Smarter Solutions
for Taking Payments

Card payments in Ireland just got better.

New Payment Innovation is a Guaranteed Irish merchant services provider, leading the industry in online and in-person payments, virtual payment solutions, and powerful electronic POS systems. 

A logo of a curved, incomplete triangle in gold.
A logo of a curved, incomplete triangle in gold.

Grow your
Business with NPI

A logo featuring the text 'TAP' in a modern, clean, black font with a stylised icon, representing contactless payment. There is an orange border to the logo.

FACE-TO FACE-PAYMENTS

Find the perfect payment terminal to suit your business needs.

Pay logo in gold and black. There is a black graphic in the right corner representing a click icon. There is a gold border and the word 'PAY' in the middle in black.

ONLINE PAYMENTS

Take payments through your online shop with our easy-to-integrate payment gateway.
EPOS logo in gold and black. There is a certification in black in the right corner, a gold border and the word 'EPOS' in the middle in black.

EPOS SYSTEMS

Manage inventory, appointments, sales data and more while you take secure payments.
A logo with a black Euro symbol in the right corner. There is a curved gold border and three black squares and a dash in the middle.

VIRTUAL TERMINAL

Accept payments over email or telephone through our easy-to-use virtual terminals.

Ready to Accept Payments?

Get started with a personalised plan today – no obligation, just a tailored proposal based on your requirements. Begin here for the best merchant service provider in Ireland – just fill out the form and a member of our team will be in contact with you soon. 

We're more than just a card machine provider in Ireland -
we’re your partner in success.

New Payment Innovation is the fastest-growing merchant services provider in Ireland and it’s no surprise.

Our dedication to high-quality, low-cost merchant services means business owners get the best in Ireland card payments.

As we work to transform card machine services and merchant accounts in Ireland, we maintain a commitment to security, speed, and customer service. 

Why Choose NPI?

Yeah, you could go with the other guys. But here’s why you shouldn’t.

  • Quick start: chat with an expert, then fill out the application – 20 minutes tops
  • Unbeatable transaction rates from 0.3%
  • Low card reader rental fee from €9.99
  • Next-day settlement
  • Dublin-based HQ

Whether you’re looking to rent a small business card machine for your beauty salon, take card payments over the phone for B&B reservations, or set up online payments for your ecom shop, NPI has the payment solution for you.  

What Our Clients Say

5 orange stars in a horizontal row.
NPI delivers top-quality merchant services to successful Irish businesses of all sizes and sectors, from sole traders to major brands. See what they have to say about our payment solutions.
Derek Downes profile picture
Derek Downes
1 year ago
Excellent Customer Service by Filip..
Naresh Tamang profile picture
Naresh Tamang
1 year ago
Filips is great for dealing to customer. He is friendly & good service.
Great searvice
Gareth Broughan profile picture
Gareth Broughan
2 years ago
Very helpful and extremely fast. Would like to thank Filip Bunea for all his help.
Artem Miskarian profile picture
Artem Miskarian
2 years ago
Spoke with Filip and found him to be very helpful and courteous
Niamh Boyle profile picture
Niamh Boyle
2 years ago
We are very happy with the excellent service we received from New Payment Innovation. We have reduced our monthly cost considerably. The set up was very smooth. Filip, our account manager, was very patient and the customer service we received from him was outstanding. We highly recommend NPI for their professionalism and efficiency.
The level of service provided by Stephen was exceptional. He really listened to what our business needs were and advised us on a handset and package that has saved us money and time. Quick response and no jargon. Thank you
Declan Connolly profile picture
Declan Connolly
2 years ago
I recently changed to NPI after using a different provider for the past couple of years. Flori was very professional and friendly and the application and setup process was virtually seamless.
On a very practical level the machine itself is of much better quality and works much faster than the previous device that we had been using.
Overall, I am very happy and I highly recommend Flori & NPI
Michal Mai Xuan profile picture
Michal Mai Xuan
2 years ago
Filip is great agent to deal with it
Maurice Kenny profile picture
Maurice Kenny
2 years ago
Dealt with Filip Bunea and was very impressed with the service offered would happily work with him again in NPI
jimmy ali profile picture
jimmy ali
2 years ago
Good
Fiona McCabe profile picture
Fiona McCabe
2 years ago
Very happy with this service at NPI. Very competitive prices as a small business start up. Filip was so helpful and guided me through the process and made it very efficient. Five stars!
Niamh Hope profile picture
Niamh Hope
2 years ago
I was dealing with filip and find he was great to deal with. Brillant customer service.
Daniel Daly profile picture
Daniel Daly
2 years ago
Spoke with Filip and found him to be very helpfull and courteous.looking forward to working with New payment innovation in the future.
Petru Demian profile picture
Petru Demian
2 years ago
Elegance design bathroom ltd
Wee ar so Happy with Service
Hassan Rajab profile picture
Hassan Rajab
2 years ago
Jawed Noorzai profile picture
Jawed Noorzai
2 years ago
mr. Filip Bune he is gentleman great service
Akbi Krimo profile picture
Akbi Krimo
2 years ago
Thank you guys (filip bunea)great service khaled.
Jon Murphy profile picture
Jon Murphy
2 years ago
Perfect experience ?
Matei Catalin profile picture
Matei Catalin
2 years ago
?? very good service, thank you very much, guys!
Karim Meziani profile picture
Karim Meziani
2 years ago
I had a great service with this company specially with the help of one of their staff “Filip Bunea” he made the process a lot simpler , thank you
Donatas Stalenis profile picture
Donatas Stalenis
2 years ago
I’ve been using NPI as my payment gateway provider for the past two years, and the experience has been outstanding. Filip, in particular, has been incredibly helpful throughout this time—always responsive, knowledgeable, and willing to assist with any questions or challenges. NPI’s platform is reliable, easy to use, and has consistently met my business needs. Their commitment to excellent customer service and ongoing support truly sets them apart. I highly recommend NPI, and I’m especially grateful for Filip’s dedication and expertise.
Brian Cunningham profile picture
Brian Cunningham
2 years ago
Always great working with New Payment Innovation. A huge thank you to Filip Bunea for taking us through all the steps. He has been a pleasure to work with and a credit to the New Payment Innovation team.
John Stenson profile picture
John Stenson
2 years ago
Stephen was great to deal with, knowledgeable about their range of NPI card machines and services and he gave me clear information as to what he needed from me to get me set up. If only everything in life was as easy. Thanks Stephen
Matt Feeney profile picture
Matt Feeney
2 years ago
Prompt service great follow through, no complications and no hidden obstacles. All around a great service from Filip
Thomas Sing profile picture
Thomas Sing
2 years ago
Andris Sinkevics profile picture
Andris Sinkevics
2 years ago
Very professional and efficient. It was pleasure to deal with them.
Brendan Galvin profile picture
Brendan Galvin
2 years ago
Great guy Filip. Super professional. Seamless on boarding. Would highly recommend
Richie Walsh profile picture
Richie Walsh
2 years ago
Very helpful and great service.
Stephen was really helpful and efficient every step of transaction! It was pleasure to deal with him. Credit to the company
Fran Mccabe profile picture
Fran Mccabe
2 years ago
Just want to thank Filip Bunea for a great service and thanks for your patience.
The credit card machine is so easy to use had it up and running in a couple of minutes.
Would highly recommend so far so good?
James Rock profile picture
James Rock
2 years ago
Spoke with Stephen and found him to be very helpful and courteous.
Stephan de Beer profile picture
Stephan de Beer
2 years ago
Very friendly and helpful, fast to try and fix problems Stephen & Aine very knowledgeable great customer service
Andrei Anghel profile picture
Andrei Anghel
2 years ago
Lisa Mcdonnell profile picture
Lisa Mcdonnell
2 years ago
Tabrez representing NPI has been a brilliant guide helping me set up my new payment system
John Kavanagh profile picture
John Kavanagh
2 years ago
Very helpful and nice to deal with And quick to deal with Filip Bunea answered all my questions honestly and helped me get everything I needed as a free lance trader working locally and helping to build my website
Magdalena Gut profile picture
Magdalena Gut
2 years ago
Super
Liam Pacelli profile picture
Liam Pacelli
2 years ago
Iv been on the phone to Philp a few times he was very patient with me and explained everything to me , when receiving the cradle it was simple to call the help line and have the problem sorted asap.
I would highly recommend this company the there charges seem to be the cheapest out there.
Liam Pacelli profile picture
Liam Pacelli
2 years ago
Have dealt with Filip and NPI for the past year. Very seamless service. Recently had to change company details and banking set up - Filip made it very easy for me and sorted it very quickly allowing no down time for my business. Very friendly and easy to deal with. Highly recommend.
Sinéad profile picture
Sinéad
2 years ago
So far so good . Kevin was very informative and very quick to come back with answers to all my questions. Very impressed.
Himdad Kamal profile picture
Himdad Kamal
2 years ago
I loose €760.00 not receive they don’t send to my bank account sumup best company never deal MyPOS very very bad They're thieves
Keith Walsh profile picture
Keith Walsh
2 years ago
Excellent payment systems with very competitive pricing.
Most profesional customer service available, having had poor experiences with two other mobile card reader providers, NPI exceeded my hopes and expectations.
kareem mohammed profile picture
kareem mohammed
2 years ago
We recently signed up for NPI POS system and so far very happy with the service we have received. First from Tabrez in Sales who guided us in the products we need based on our on business requirements and expected volume, and then Support team Josh and Braulie who helped us in setting the POS system and guiding us in using the online portal. A Big thank you to NPI team.
Janet stewart profile picture
Janet stewart
2 years ago
Philip Bunea was very helpful and knowledgeable about the device I should opt for in my business. He provided all the figures to me and we both agreed to go ahead with what in his opinion would be the best suited device. I am delighted and very satisfied.
Andrew O Donnell profile picture
Andrew O Donnell
2 years ago
Great customer service and very helpful.
THOMAS RYAN profile picture
THOMAS RYAN
2 years ago
It was a fast and pleasant experience especially with Filip Bunea, he was very good to explain everything.
Reece profile picture
Reece
2 years ago
We recently added a card machine and dealt with filip bunea from the start he was very helpful and pushed to get me set up before we opened smooth and fast set up and product is excellent will be upgrading in the new year with other products and look forward to a long relationship with them.
Noel Bateson profile picture
Noel Bateson
2 years ago
Have dealt with Filip and New Payments over the last week setting up my new till system and they could not have been better with their assistance and technical info.
Everything was very simple and no questions were left unanswered.
Thank you Filip for all your help
d bergin profile picture
d bergin
2 years ago
great company to deal with
Maria Nita profile picture
Maria Nita
2 years ago
Very happy with my card machine and very easy to use.
Thank you, New Payment Innovation!
Khalid Khan profile picture
Khalid Khan
2 years ago
Great people to deal with them very quick service nice to have on board
Dave Egar profile picture
Dave Egar
2 years ago
Great service, transparent, efficient and the terminals work a treat with easy online access to reporting.
OLESEA PANEA profile picture
OLESEA PANEA
2 years ago
Filipe is very
good professional. Always responsive to all questions and solves everything very quickly.
Thank you Filipe ?????
Brendan Kirrane profile picture
Brendan Kirrane
2 years ago
I’m using NPI for a few weeks now and so far so good, next day payments, easy setup and easier to understand their charges compared with some others. There was no initial charge for the terminal and rates were more competitive than most.
Tahir Mahmood profile picture
Tahir Mahmood
2 years ago
Very happy with the services provided. Special thanks to Filip for all his help
Monika Petras profile picture
Monika Petras
2 years ago
Great service, happy consumer here since 2021
Taha profile picture
Taha
2 years ago
It's very good
San Marino profile picture
San Marino
2 years ago
I have recently switched to new payment innovation and I'm really happy with the service, there are huge savings on merchants. Special thank you to my adviser Filip Bunea who is very nice and fast responding. I really recommend new payment innovation.
The Machine are very fast and easy to manage
Thank you Filip for your help!
Niamh C profile picture
Niamh C
2 years ago
Stephen was great & so helpful! He explain the each machine & advised so well which one would suit our needs! The process was so simple & the contact was great - always a quick message away! Thanks again Stephen!
Zak Powers profile picture
Zak Powers
2 years ago
Filip was very helpful, polite and professional. Happy to do business with him again.
Sean O'Flaherty profile picture
Sean O'Flaherty
2 years ago
Steve Collins profile picture
Steve Collins
2 years ago
Very good service. Dealt with Filip who was excellent in taking us through our options and initial set up. Device very easy to use and no issues so far. Would highly recommend.
Ali Abu alsel profile picture
Ali Abu alsel
2 years ago
Filip bunea thank you so much
camila Vaz profile picture
camila Vaz
2 years ago
Juann Hattingh profile picture
Juann Hattingh
2 years ago
I base my review off of the first contact until the last phone call I received. Filip Bunea contact me shortly after I filled in the online form to get started with an online website for my future business. Filip Bunea guided me through step by step constantly staying in contact and keeping me updated all the way until the final stage of the Website. If you're looking at starting an online website or wanting to move your existing business online, I would highly recommend going through NPI.
Agne P profile picture
Agne P
2 years ago
I dealt with Stephen and he is a real credit to the company. He took his time giving me all information I needed from the very beginning until we signed the contract. Highly recommended!
I have been dealing with Filip , he is such a great person so helpful and so efficient in getting the job sorted and keeping in contact.
Thanks again Filip .
Saul Muniz profile picture
Saul Muniz
2 years ago
I am a barber, and I work in Dublin town, I started using the NPI card machine, with the Stephen as my guide, I'm having all the necessary support instantly whenever I need it, I'm very happy with the support and with the machine available in my barbershop. I recommend NPI to all entrepreneurs.
Perfect service.
Very happy.
Madeline Moroney profile picture
Madeline Moroney
2 years ago
I found Filip to be extremely helpful in helping me decide which system was the right one for my shop.
I compared quite a few card companies and got with NPI online, reached them out and got assigned Filip Bunea as my acc manager, he explained all their benefits and pricing which I decided to give a chance. All my questions were solved and After some weeks I have had not issues with my card machine and I receive my payments timely on the next working day. Definitely recommended
Freddie Dore profile picture
Freddie Dore
2 years ago
A big thank you to N.P.Innovation for the card Machine ,Also must say a big thank you to Pilip Bunea on he's Professional understanding went through everything and so easy to understand how it works again thanks Bunea .
Regards Freddie Dore
Jasbeer Saini profile picture
Jasbeer Saini
2 years ago
Killian Shaw profile picture
Killian Shaw
2 years ago
Very personal & professional grateful to Tebez & team
George Otegbeye profile picture
George Otegbeye
2 years ago
Excellent service from tech team, and account manager Filip Bunea. 10/10 recommend
Daragh Brady profile picture
Daragh Brady
2 years ago
Great platform. Excellent customer service. Flexible solutions and outside the box thinking. Highly recommended.
jgilla101 profile picture
jgilla101
2 years ago
Delighted with NPI, l left another provider to go to NPI & I couldn't be happier, with the support & service. I dealt with Stephen who has been as brilliant as he is professional.
Natalia Petrova profile picture
Natalia Petrova
2 years ago
So helpful and really fast response - Filip Bunea. Recommend ?
Allaiouti Hassan profile picture
Allaiouti Hassan
2 years ago
Delighted to recommend new payment innovation amazing staff to deal with and very quick response when I needed so urgently and delivered personally. I can recommend them enough thank you.
Parkers Pub profile picture
Parkers Pub
2 years ago
Thanks Filip Bunea of New Payment Innovation for your help. Top Guy.
Gina Tanczos profile picture
Gina Tanczos
2 years ago
I have Filip Bunea looking after my account, fastest response allways , and if something go wrong he make sure its fixed soon a possible....I'm a happy costumer
Jason Daly profile picture
Jason Daly
2 years ago
Excellent service. Very easy team to deal with and had me setup and receiving payments within a few days of signing up. Tabrez also has excellent follow up customer service. Highly recommended.
Great service. I was looking for all in one- terminal, pos and stock management. As Coffee trailer they help me to save lots of space and definitely best price on the market.
New Hair Clinic profile picture
New Hair Clinic
2 years ago
The best service provided by Filip Bunea ! Highly recommend this company!
Susan Taylor profile picture
Susan Taylor
2 years ago
Filip Bunea was very helpful in getting setup with NPI .
Zainab Jaffry profile picture
Zainab Jaffry
2 years ago
It was an amazing experience! The staff is super helpful, specially Filip Bunea. He is very cooperative and helped me in every step! Five stars for him.
Very happy with the customer service ?
Excellent
Highly recommended
lisa geoghegan profile picture
lisa geoghegan
2 years ago
Very professional and efficient in all dealings. Turn around of setting up account was very quick and Filip Bunea was always available for any queries via phone or email. I highly recommend NPI for your business needs
Dean Redmond profile picture
Dean Redmond
2 years ago
Very good service, attention to detail is second to none. Machine works everytime no matter the location. Would recommend to a friend
Khawar Ahmed profile picture
Khawar Ahmed
2 years ago
Good representatieve and lead me to solved the problem. Happy days
Carol Ryan profile picture
Carol Ryan
2 years ago
Filip was so understanding, helped in all parts of the set up with card machine and advised the best way forward
Nazish Naveed profile picture
Nazish Naveed
2 years ago
Brian OByrne profile picture
Brian OByrne
2 years ago
Saoirse Store profile picture
Saoirse Store
2 years ago
yehai aryan profile picture
yehai aryan
2 years ago
Kevin Gorman profile picture
Kevin Gorman
2 years ago
I was sent down card reader by courier and it was so easy to install.Just plugged it in and it went perfectly.No problems what so ever and very fast at reading cards.Also this company are really easy to deal with and very professional 5 star all the way.
Don’t think any merchant services can match the customer service and product quality of these guys. Everyone I’ve spoken too goes above and beyond. Thanks lads!
Joshua Alberto profile picture
Joshua Alberto
2 years ago
Aidan Cronin profile picture
Aidan Cronin
2 years ago
Outstanding service from the two guys top class ? even Carlsberg couldn't provide a service like this..
yan yu profile picture
yan yu
2 years ago
I am very satisfied with NPI's service. I highly recommend NPI's service, for the price and the technical department. Especially Abhishek from the technical department. When I had problems with my card machine, he was very patient and efficient in solving all the problems.Thank you so much
Tim Mc Carthy profile picture
Tim Mc Carthy
2 years ago
NPI works very well and is cheaper then the competitors. The terminals use a lot of paper however and can be hard to see without using glasses due to the small text size. (Both these issues cannot be resolved by NPI). Overall I am very happy with the service and would highly recommend NPI.
ritesh cannoo profile picture
ritesh cannoo
2 years ago
Great service better option than any other card machine company. Excellent customer service
Pizza Hot profile picture
Pizza Hot
2 years ago
I had an great experience with the card machine service provided by this company.FLIP BUNEA Our account manager he’s very helpful
Mali Kobac profile picture
Mali Kobac
2 years ago
Great service, excellent product…absolutely delighted with NPI
Tayyab khan profile picture
Tayyab khan
2 years ago
The best service I ever got from someone in my life thanks
JJ Baba profile picture
JJ Baba
2 years ago
I have recently worked with NPI and Filip Bunea was my account manager. He was extremely knowledgeable, kind and humble to go through the entire process with me. His responsiveness was commendable and he guided me to choose the best option. He is an ‘Asset’ for NPI. Thanks NPI for having the best to support customers like me.
Best wishes!
Parasjazz sharma profile picture
Parasjazz sharma
2 years ago
Lukasz Czarnik profile picture
Lukasz Czarnik
2 years ago
I had a great experience with Philip from New payment Innovation . They were polite, knowledgeable, and patient. They resolved my issue quickly and promised to follow up if needed. Excellent service!
bajo ziflai profile picture
bajo ziflai
2 years ago
I'm very happy working with kind and professional people like new payment innovation. I found them very professional and helpful.
Sheetal Marawar profile picture
Sheetal Marawar
2 years ago
Tara Powell profile picture
Tara Powell
2 years ago
Filip Bunae was a great help when I was deciding what credit card company to go to.
He explained everything thoroughly to me
He is one of the main reasons I signed up.
Saagrika Qureshi profile picture
Saagrika Qureshi
2 years ago
I've had a lot of help from Filip, he was great in explaining how to get started in my takeaways new card machines. Excellent service ?
Filip Bunea is a pleasure to deal with, He is very efficient , always goes the extra mile to help. I highly recommend Filip
michael wren profile picture
michael wren
2 years ago
Great service
Padraig Walshe profile picture
Padraig Walshe
2 years ago
Very happy with my new card machine so far. It looks great and is easy to use. Kevin was very helpful and got me set up promptly. The fees seemed to be very competitive and I’m happy to be supporting a Dublin/Irish based company. I would happily recommend to a friend.
james sheerin profile picture
james sheerin
2 years ago
Very happy with the prompt service
Sahid Sahid profile picture
Sahid Sahid
2 years ago
Very good service and great price .if someone looking to get card machine go npi good service ? ?
Malik Umer profile picture
Malik Umer
2 years ago
larry brennan profile picture
larry brennan
2 years ago
Tabrez was excellent to deal very helpful.look forward to any interaction we have in the future. I would highly recommend
V Z profile picture
V Z
2 years ago
I had a very good experience with this company and I still have it because I benefit from their services and in particular the consultant named Filip Bunea helped me, he consulted me in the smallest details and was always at my disposal with his time. to help me where I encountered certain ambiguities, for which I thank him enormously and I warmly recommend him to everyone who needs this kind of service!
Lisa Cantwell profile picture
Lisa Cantwell
2 years ago
I found Filip great to deal with, extremely helpful and prompt with responses to any queries I had.
The switch-over was seamless and stress free and I would highly recommend
Norde Doors profile picture
Norde Doors
2 years ago
Filip Bunea excels in customer service as my Account Manager. He's attentive, responsive, and always goes the extra mile to meet my needs. His friendly approach and clear communication make working with him a pleasure. Highly recommend!
Streaks Ahead profile picture
Streaks Ahead
2 years ago
Easy company to deal with
Good communications with fillip the account manager who explained in great detail how npi operated outlining all machine options and costs
Always available on WhatsApp with a prompt reply
Joyce Hung profile picture
Joyce Hung
2 years ago
When I opened the door for business, the card machine asked me to enter a password. I tried many times but failed. When the customer was about to swipe her card, she had no cash, so I urgently asked for help. I immediately thought of Fillip Bunea who solved the problem. He said he had left the company and no one answered my hotline, but Fillip immediately found someone to help me solve the problem. Thank you Fillip
Derek Moran profile picture
Derek Moran
2 years ago
Excellent service.
Giselle Bugna profile picture
Giselle Bugna
2 years ago
rafal matysiak profile picture
rafal matysiak
2 years ago
Everything nice and easily. ?% recommended
Willy profile picture
Willy
2 years ago
Highly recommended this company. Great sales team and fantastic customer support.
Jack Rush profile picture
Jack Rush
2 years ago
Roksana Skora profile picture
Roksana Skora
2 years ago
Very professional service ? thank you Filip ?
Isaac Jackman profile picture
Isaac Jackman
2 years ago
We are in service business over 60 years and have seen many changes in our business. We have experienced many different service providers over the years but NPI have been the best payment service providers we have come across. Service is key and NPI certainly deliver. Jonathan was my first point of contact and he has been exceptionally supportive to us. He followed through on everything as promised. I can’t recommend them enough. The technology is streets ahead of the others. This translates to faster transactions and a better customer experience and as an added bonus, great value! 100% satisfaction
ThePkPlug profile picture
ThePkPlug
2 years ago
Filip Bunea was so helpful! Amazing and explained everything in great detail ! Signed up straight away with him and been a peaceful journey with this company, easy and fast functions with my clients and fast payouts
zaher hema profile picture
zaher hema
2 years ago
He always cares about his customers. Filip Bunea is my account manager That man is very good his
Gerard Delaney profile picture
Gerard Delaney
2 years ago
I was unsure ofnthe new terminal but filip was great help explaining happy with the service
Karmen Electrikk profile picture
Karmen Electrikk
2 years ago
Extremely professional service and nothing is to small. Filip is fantastic service manager who is always there ready to help with anything we need! Always a pleasure to work with
Filip my account manager could not have been more helpful. He was endlessly patient, kind and most importantly he was always available immediately or he called back very quickly. This gentleman really does care about my account and about helping me embrace what for me is new technology.
Thank you good Sir. I had a difficulty efficiently resolved today over the phone by a rather kind man called Darren ?
Ali Jaafar profile picture
Ali Jaafar
2 years ago
vijay Hooda profile picture
vijay Hooda
2 years ago
John Manning profile picture
John Manning
2 years ago
pat mockler profile picture
pat mockler
2 years ago
very helpful
Mohammad Albasti profile picture
Mohammad Albasti
2 years ago
Very prompt service from Tabrez , signed contract for credit card machines on Wednesday and they got delivered on Saturday, best price on the Irish market .Thank you again ?
bojan rudic profile picture
bojan rudic
2 years ago
Filip Bunea is my account manager and I am very happy with him.
Yaser Mohamad profile picture
Yaser Mohamad
2 years ago
I had an exceptional experience with the card machine service provided by this company! The efficiency and reliability of their card processing system have greatly improved my business operations. Filip Bunea, my dedicated account manager, deserves special recognition for his outstanding support and assistance throughout the entire setup process. His professionalism, expertise, and prompt responses to my inquiries have made my experience seamless and hassle-free. I highly recommend this company and commend Filip for his exceptional service!
Helen Oleary profile picture
Helen Oleary
2 years ago
Filip Bunea a pleasure to deal with. Problem solved in minutes.
fred williams profile picture
fred williams
2 years ago
Very quick and smart service stephan has been very easy to get the information from
Golam mazumder profile picture
Golam mazumder
2 years ago
Best one in Ireland
info -- profile picture
info --
2 years ago
Excellent service provided by Stephen Bryan from NPI to our company.
Gerard Gleeson profile picture
Gerard Gleeson
2 years ago
Excellent customer service at all times!!
Alan Ryan profile picture
Alan Ryan
2 years ago
I have to say I've had nothing but positive dealings with new payment innovation . I was lucky enough to have been assigned Filip as my account manager. This guy is top drawer and has a genuine concern that the product he represents is the best for your business. Thank you for your patience and I look forward to dealing with Filip again. 5 stars to him .
Alan Ryan
Quantum Heating & Plumbing Contractors Ltd.
john paul judge profile picture
john paul judge
2 years ago
Stephen Bryan Would highly recommend this guy if you have any problems. He would resolve them very quickly. Easy to talk to very outgoing
Everything down to a nutshell. He will get sorted ??
Mary Tully profile picture
Mary Tully
2 years ago
Great machine with lower costs than most companies charge monthly
Quick and efficient
Celine Mulcaire profile picture
Celine Mulcaire
2 years ago
It was nice dealing with Filip Bunea. He was a great help all the way through. I used my NPI machine for the 1st time yesterday and I am please with it.
Funsho Abifarin profile picture
Funsho Abifarin
2 years ago
I’m a user of the product and in all my dealings with the company, Filip has been very helpful, always responding to my numerous questions In a timely and professional manner. It will be my absolute pleasure to introduce more people to avail of this seamless payment processing product. Filip has been nothing short of *5(5 star)
Daniel Fink profile picture
Daniel Fink
2 years ago
Great service! Tabrez was always very helpful, friendly and efficient.
Joseph Masterson profile picture
Joseph Masterson
3 years ago
liz ellliott profile picture
liz ellliott
3 years ago
Delighted to change over to New Payments Innovations, the machine is so modern and quick. Dealing with Filip Bunea was great. He made the whole experience easy to change over. Great customer service!
Shukrullah Habib profile picture
Shukrullah Habib
3 years ago
Bernard Bertulfo profile picture
Bernard Bertulfo
3 years ago
I am more than happy with the service of this company. They are fantastic guy Filip Bunea, kevin Pichinte and Abbey.
Frank Uzell profile picture
Frank Uzell
3 years ago
Abhainn Ri profile picture
Abhainn Ri
3 years ago
We highly recommend NPI as a suppler to any SME in Ireland. Highly efficient and deliver an excellent service and in time frame as promised. Excellent rates and next day payment into account which is most important. Abhainn Ri B&B / Self Catering Cottages
Derek McKenzie profile picture
Derek McKenzie
3 years ago
Fast response to any questions and very straight forward set up from start of application to receiving equipment & setting up. Highly recommend Filip Bunea to anyone looking for a card terminal.
Bren Burke profile picture
Bren Burke
3 years ago
Steven was brilliant setting me up with the terminal really happy with the services will be recommended it to my colleagues
FireandFood LTD profile picture
FireandFood LTD
3 years ago
We’ve always dealt with Filip Bunea & we couldn’t praise him more. Filip has went out of his way to help us from the start ensuring all our needs were met and everything was operating as planned. A pleasure to speak with and always resolves issues immediately.
Daniel Hawkins profile picture
Daniel Hawkins
3 years ago
Our journey to online payments was smooth, thanks to Kevin Mulligan our account manager and the NPI team's Lar. We’ve found the platform to be very easy to use, we integrated our website and get very quick responses. Kevin is always on hand to help in the very rare occasions we need a bit of help. Since we went live we’ve had 0 downtime and only needed Kevin’s help when one of us lost our phone so couldn’t pass 2FA, which is exactly what you’d expect and Kevin responded and helped immediately.
Valentin Bacan profile picture
Valentin Bacan
3 years ago
very kind and very calm, a man with patience and character, thank you for our collaboration
nathalie Salvo profile picture
nathalie Salvo
3 years ago
I have been dealing with Filip I have to say he has provided outstanding service. I have had no hassles no issues.
Maciej Cymerys profile picture
Maciej Cymerys
3 years ago
Very easy and straightforward setup thanks to Filip who walked me every step of the way and looked after my every need.
Very satisfied with my payment terminal thanks to him.
Very professional service, thank you , Kevin
Chris Spann profile picture
Chris Spann
3 years ago
I got referred to Darren at NPI, from start to finish the process for getting my new card machine and account set you up with so smooth. I would highly recommend them to anyone looking for new merchant services. Also the rates are very competitive to the market, saving me at least 50% off my monthly bill. Thanks again Darren.
Laurence Kelly profile picture
Laurence Kelly
3 years ago
I have started using NPI for my taxi service the pax 920 card reader is everything a taxi driver needs to process card payments with settlement next day.
gloria gligor profile picture
gloria gligor
3 years ago
Filip bunea has helped us from the start with our card machine and had always been available when any problems have arised we highly recommend
Boho Hair profile picture
Boho Hair
3 years ago
Excellent service from Felipe
He always deals with my queries very efficiently and professionally
Marcela Turuta profile picture
Marcela Turuta
3 years ago
Loved my experience with New Payment Innovation. Filip was of great support to us . Excellent service.
john curry profile picture
john curry
3 years ago
Service is very good have had no problems with the card machine
Barry Battle profile picture
Barry Battle
3 years ago
Dealing with NPI for the last number of years. Faultless company and always fantastic support any time. Highly recommend.
David Coyne profile picture
David Coyne
3 years ago
Joe Browne profile picture
Joe Browne
3 years ago
I'm now up and running although I haven't used yet because of holidays,
I'm happy with Filipe for his patients and dedication in setting me up with this card reader. Joe
Eileen Curran profile picture
Eileen Curran
3 years ago
Great immediate service at all times .
So happy I changed providers. Last provider was a nightmare Thanks to Felipe for his time comparing prices for me and advising what suited going forward. He is a credit to NPI Thanks so much ?
D R profile picture
D R
3 years ago
Needed to amend settings. Filip was very helpful.
Mark Meenehan profile picture
Mark Meenehan
3 years ago
If your looking for a professional company to deal with NPI are it amazing service all the time I have my own personal account manager who is always there when I need assistance very friendly and very helpful.
Thanks to Darren and the NPI team for the high quality service they provide.
John Mulvaney profile picture
John Mulvaney
3 years ago
I found npi very helpful whenever I had a problem ,flip was there to answer any questions I had and sort them quickly .
Brian Crean profile picture
Brian Crean
3 years ago
Filip is an asset to your company,any issues are easily resolved when you contact him
Donny Nolan profile picture
Donny Nolan
3 years ago
Filip was fast efficient and easy to deal with even returned calls out of hours. Anyone would be lucky to have Filip as an account manager.
Vincent Hennessy profile picture
Vincent Hennessy
3 years ago
Best support out there as far as card machines go… my account manager Filip is a pleasure to deal with ,should any issues arise (All my own doing)

Great card machine for the tradesman on the go

I couldn’t recommend NPI highly enough
Kelly MacDonald profile picture
Kelly MacDonald
3 years ago
Very good service with manager Filip and reasonable price. Thanks
lucas led profile picture
lucas led
3 years ago
Great price , def best rate on market at the moment . Fast transfer , and fast approved. Cant wait to activate e-commerce platform. Thanks Lads
Johnny Curran profile picture
Johnny Curran
3 years ago
Filip is my account manager and has always done his upmost to help me with any problems
Attila Attila profile picture
Attila Attila
3 years ago
Always a promt proffesional service!
Colm Battles profile picture
Colm Battles
3 years ago
martin murphy profile picture
martin murphy
3 years ago
Great help and efficient service ?
Diego Perciballi profile picture
Diego Perciballi
3 years ago
Filip Bunea as you are my account manager you are the best. Detailed and specific.
Thanks
Diego
Explaining everything what I asked and very helpful
Afrahim Sultan profile picture
Afrahim Sultan
3 years ago
Philip is best person to dealing with about anything new Payment innovation
Thank you for card machine it’s really great.
Diamond Carwash profile picture
Diamond Carwash
3 years ago
Very good ?
Lorraine Cox profile picture
Lorraine Cox
3 years ago
Brilliant service my account manager is Filip and he is very helpful and always happy to help
Kevin McCormack profile picture
Kevin McCormack
3 years ago
Filip was great to deal with and I really appreciate all the help he gave me along the way.
Sean Doyle profile picture
Sean Doyle
3 years ago
Would highly recommend as we have saved quite a bit over our last provider. Our account manager, Filip has also been very helpful every step of the way.
Have mainly dealt with Filip Bunea. He and his colleagues have always been very pleasant, attentive and helpful.
Rafal Bethge profile picture
Rafal Bethge
3 years ago
Highly recommended, professional service and very friendly staff.
viorel rostas profile picture
viorel rostas
3 years ago
I am recommended this company
Ivana profile picture
Ivana
3 years ago
Absolutely the best choice, have the card machine for months now, using it in different venues, never had any issues. Payments in my bank account next day! Fantastic service from my account manager Filip, well looked after with any queries. Highly recommended.
Ng Ng profile picture
Ng Ng
3 years ago
Filip is a dedicated account manager and is super helpful and patient with my issues. Thanks Filip
David O brien profile picture
David O brien
3 years ago
Couldn’t recommend this company enough. It’s a fraction of the cost of all Other card companies. My account manager, Philip is extremely pleasant and helpful and easily accessible to contact if there is any issues at all. I have only been a member for a few months, and I’ve already received multiple phone calls from Philip to check in on me to ensure this service is running smoothly and efficiently. I’ve received excellent customer service from Philip and This makes the whole process run much smoother and efficiently for the business.
david obrien profile picture
david obrien
3 years ago
Very pleasant company to work with, and highly recommend them
Very good service the transfer very quickly and nice
Sean Byrnes profile picture
Sean Byrnes
3 years ago
Fillip was more than helpful such a great service and such a great team behind the product highly recommend the service to everyone.
Sean Warner profile picture
Sean Warner
3 years ago
Highly recommended. Excellent communication and top product. Filip was very professional and a pleasure to do business with. Thank you filip for your help.
Sean
Swmotors
Sandra Roche profile picture
Sandra Roche
3 years ago
We use this card machine. It is very easy to use, and reasonable rates. Filip is our account manager and he is a really good support and very helpful with any query. Would highly recommend them.
Chris Regattos profile picture
Chris Regattos
3 years ago
Ciaran Hayden profile picture
Ciaran Hayden
3 years ago
Excellent service and the two card readers are great. Payments are prompt. Well done Tabriz and the team.
Tadhg Crowley profile picture
Tadhg Crowley
3 years ago
Philip Malone profile picture
Philip Malone
3 years ago
Seen advertised on Facebook, and sent a message to inquire about machine and fees ,Received a call straight away from a chap called Steven who went through all options and best plan for my business. So filled in application with his help .application was sent off and Received machine about 8 days later and received a call the following day to make sure everything was OK and if I was happy with the service and if needed and further help. Very happy with happy machine and settlements each working day would recommend
Brian O'Sullivan profile picture
Brian O'Sullivan
3 years ago
You could not meet a nicer group of people! I have had some teething issues at the start ( completely my fault) and Tabrez came to the rescue each and every time. The machine is flawless and works every time. compared to the SumUp which I have need using for many years up to now, NPI are in a league of their own. A credit card machine is only as good as the support behind it. Customer for life here. Thank you!
Amazing service and the best after sales support I had compare to the other companies
brian Peters profile picture
brian Peters
3 years ago
Absolutely an AMAZING company too work with , staff are fantastic always available too help with any questions you may have , and the rates are exteramily good. Great news for any retailers/ companies, would recommend this company with 110 % confidence .
I'm impressed with their card machine and their excellent service. They were quick and provided a high-quality experience. I appreciate @Tabrez helpfulness and availability. He made the experience more enjoyable and efficient.Thank you for your efficiency and professionalism
Gheorghe Perciun profile picture
Gheorghe Perciun
3 years ago
Wahab Afolabi profile picture
Wahab Afolabi
3 years ago
I'm really enjoying myPOS New Payment Innovation
Ola Omo profile picture
Ola Omo
3 years ago
John Junior profile picture
John Junior
3 years ago
Jerry profile picture
Jerry
3 years ago
I was put in touch with an absolute gentleman called Tabrez to obtain my new credit card terminal and I’m delighted with it.its so easy to operate and payments are in my account the next day .He couldn’t have been more helpful to me and sorted everything out, this is the man to get in touch with if you want to get this terminal
I highly recommend it and Tabrez??
Gerry Fallon(Taxi Driver).
Raymond Shah profile picture
Raymond Shah
3 years ago
Abhishek in tech support was excellent. He spent as much time as we needed to resolve the issue, didn’t rush us and we came to a solution.
If this is a sign of how the service will go as we’re a new customer, I’ll be very happy.
Stephen who helped us set everything up in Sales was great also…thank you to the team
Tracey Gill profile picture
Tracey Gill
3 years ago
I find this company very efficient , and very easy to communicate with.
Ray profile picture
Ray
3 years ago
Very impressed with the service I have received from New Payment Innovation,
My Account Manger Darren is always available to help in any way,
Would recommend This Team to anyone,
Always 100%
Keep up the excellent work.
Many thanks.
H Mahmood profile picture
H Mahmood
3 years ago
Roh Nikmal profile picture
Roh Nikmal
3 years ago
seema mehta profile picture
seema mehta
3 years ago
Tabrez Shaik was very helpful and explained everything so well. Nothing was too much bother. Because of him I have joined and looking forward doing business with this company.
joseph branigan profile picture
joseph branigan
3 years ago
Very happy with NPI
Fast to set up acc
Machine arrived with in a few days
Very helpful sales guy on setup
Machine itself Very easy to use

Most professional Machine for taxi industry
Kevin O'Donovan profile picture
Kevin O'Donovan
3 years ago
Great follow up. Recommend.
Damian Donnelly profile picture
Damian Donnelly
3 years ago
Great service
Really competive rate 50 % of the cost of offer from BOI Card services
abhishek pundir profile picture
abhishek pundir
3 years ago
S Bibow profile picture
S Bibow
3 years ago
We have been customers of NPI for three months now. We were unsatisfied with our previous service provider, as it was not an Ireland-based company, and the level of support (particularly out-of-hours) was disappointing and ineffective. As most of our trading takes place out-of-hours, this was a key factor in deciding to look for a new supplier.
On the basis of a recommendation, we contacted NPI and entered into discussions. We were impressed with the way they listened to the issues we were dealing with, and immediately proposed solutions to them.
We took the leap of faith, and signed the (substantial!) paperwork...
We have not been disappointed. They have been endlessly patient as we went through the process of familiarising ourselves with the new system. Service support is faultless: days, nights, weekends, bank holidays - there is always someone there at the end of the phone, which is as surprising as it is refreshing, in these days.
Special mention here to Filip Bunea, our account manager, and Kevin Pichinte, technical support wizard - no request too bizarre, outlandish or seemingly impossible.
To summarise: we are delighted with the service provided by NPI and their level of support. We would give them the highest recommendation and look forward to a long and mutually beneficial business relationship with them. (And no, they did NOT write this review: happy to discuss further with any interested parties...!!)
Kevin Pichinte profile picture
Kevin Pichinte
3 years ago
Mark Garvey profile picture
Mark Garvey
3 years ago
Excellent service, highly recommended!
Abi Beri profile picture
Abi Beri
3 years ago
Paul Doyle profile picture
Paul Doyle
6 years ago
Top class customer service right from our first dealings. Paul couldn't have been more helpful. Highly recommend.
Neil Campbell profile picture
Neil Campbell
6 years ago
Incredible products & pricing, but set far apart from competition by their service. Over and beyond, personable, empathetic, professional and solutions-focused. Everything you could possibly want in a payment partner.
Sammy Walsh profile picture
Sammy Walsh
6 years ago
I just changed over to NPI from Sumup and I find both the service and pricing excellent. The software does exactly what I need and the terminal looks far more professional than Sumup. I was holding off changing suppliers because I need to have a menu on the terminal and NPI could offer it to me! Very professional service from start to finish, would definitely recommend.
Collette Hernon profile picture
Collette Hernon
6 years ago
Had a fantastic experience from my first Initial contact, Paul was really easy to deal with and nothing was to much bother, all my questions were clearly answered. Would highly recommend them.
James & Carton profile picture
James & Carton
6 years ago
Recieved our new terminal last week , very modern and sleek appliance, easy to use , great customer service , would highly recommend this product .
Cathal T profile picture
Cathal T
7 years ago
Great service from start to finish. Carl is a true professional and the delivery of our machine was very fast. I would definitely recommend NPI.

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