Benefits of Using a Virtual Terminal

There’s no doubt that convenience and efficiency are more or less requirements for nearly every aspect of daily life. Entertainment, work, going to the gym – when these things are convenient, we do them more. And the same is true with making payments, which is one of the benefits of virtual terminals. Not only do they bring cconveneince to you and your customers, but they’re designed to be safe and versatile, too. 

To learn more about virtual terminals and other payment solutions from NPI, give us a ring at 01 4475299 to talk to one of our merchant service experts. 

What are Virtual Terminals?

Virtual terminals represent a digital gateway that allows businesses to process card-not-present transactions securely. Unlike traditional physical terminals, virtual terminals operate online, enabling businesses to accept payments through various channels, including e-commerce websites, mail orders, and phone transactions.

How do Virtual Terminals Work?

Virtual terminals function as web-based interfaces where merchants can manually enter payment details to process transactions. This includes keying in credit card information, customer details, and transaction amounts. These transactions are processed securely over the internet, providing businesses with a versatile solution for accepting payments without the need for a physical card reader.

The Benefits of Virtual Terminals

Virtual terminals are safe, reliable, and process payments quickly, but these aren’t the only benefits of virtual terminals. Below are some of the top advantages of using a virtual terminal as part of your payment solutions. 

1. Flexibility in Payment Channels

Virtual terminals offer businesses unparalleled flexibility in accepting payments across multiple channels. Whether customers are making purchases online, over the phone, or via mail orders, the virtual terminal adapts to diverse transaction environments, providing a seamless payment experience.

2. Enhanced Security Measures

Security is a top priority in the digital landscape, and virtual terminals address this concern effectively. With robust encryption and compliance with industry standards, virtual terminals ensure the secure transmission of sensitive customer information. In turn, this mitigates the risks associated with card-not-present transactions, one of the best benefits of using virtual terminals for taking payments.

3. Streamlined Recurring Payments

For businesses managing subscription-based services or membership models, virtual terminals simplify the process of handling recurring payments. Merchants can set up automated recurring transactions, offering convenience for both businesses and customers while ensuring consistent cash flow.

4. Accessibility Anytime, Anywhere

The cloud-based nature of virtual terminals means businesses can access their payment systems anytime, anywhere. This accessibility allows for increased operational efficiency, enabling businesses to manage transactions, track sales, and monitor financial data remotely.

5. Reduced Processing Costs

Virtual terminals often come with lower processing costs compared to traditional physical terminals. With fewer hardware requirements and the elimination of manual paperwork, businesses can realize cost savings while maintaining efficient payment processing.

6. Efficient Order Management

Managing orders becomes more efficient with virtual terminals. Merchants can easily track and organize orders, update inventory in real-time, and generate comprehensive reports. This streamlined order management contributes to improved business operations. Additionally, customers can also track their order and see updates. 

7. Real-time Transaction Tracking and Reporting

Similar to contactless payments, virtual terminals offer real-time transaction tracking and reporting capabilities. This transparency allows businesses to monitor sales, identify trends, and make informed decisions based on up-to-date financial data.

8. Integration with Customer Relationship Management (CRM) Systems

Virtual terminals seamlessly integrate with CRM systems, providing businesses with a holistic view of customer interactions. This integration enhances customer relationship management by consolidating payment data with customer profiles, fostering personalized interactions.

9. Scalability for Growing Businesses

As businesses grow, virtual terminals offer scalability. Whether it’s handling an increased volume of transactions or expanding to new markets, virtual terminals provide a scalable solution that can adapt to the evolving needs of a growing business.

10. Future-proofing Business Operations

By adopting virtual terminals, businesses future-proof their operations. This forward-thinking approach consequently ensures readiness for emerging trends and innovations in payment processing, positioning businesses at the forefront of technological advancements.

New Payment Innovation’s Approach to Merchant Services

Extending the benefits of virtual terminals to our merchants is just part of our payment solutions. In fact, we do a whole lot more.

NPI’s commitment to innovation and customer-centricity means we’re not just another payment provider – we’re the best merchant service provider in Ireland. Whether you’re a business looking for diverse payment methods, integration with your existing systems, or real-time insights, we’ve got you covered. Here’s how we do merchant services:

Face to Face

For businesses that rely on the stability and familiarity of traditional card transactions, NPI offers seamless card reader options, including wired, wireless, and mobile. These methods ensure that you can accept payments securely through trusted and established channels. In an era where speed and convenience are paramount, NPI embraces advanced technology for your face-to-face transactions. Our solutions, including contactless payments, enable quick and secure transactions. Customers can simply tap their cards or mobile devices for swift and hassle-free payments, whether they’re shopping in a store or at a vendor’s stall. Recognising the growing importance of mobile payments, NPI empowers businesses to tap into the mobile-centric world. With our card machines for business, you can offer customers the flexibility to pay with smartphones, digital wallets, and cards, making the payment process both efficient and user-friendly.


NPI understands the importance of streamlining safe online payments for businesses and ensuring a secure and convenient experience for customers. Our integrated solutions are designed to seamlessly connect with a wide range of e-commerce platforms and payment gateways. This means that whether you’re a business looking to accept online payment or a customer making a purchase, the process is straightforward and secure. For businesses, NPI’s integration with e-commerce platforms allows for a hassle-free setup, enabling you to accept payments on your website or digital storefront. Our system effortlessly manages the flow of transactions, ensuring a smooth experience for your customers.

Over the Phone

Our virtual payment terminals are at the heart of over-the-phone payments. Notably, they provide a secure platform where businesses can process transactions remotely. This is especially useful for businesses that offer services or sell products over the phone, through catalogues, or via email. By using virtual terminals, you can efficiently handle card transactions from anywhere, thereby enhancing convenience and accessibility for your customers. Furthermore, security is paramount in over-the-phone transactions, and NPI takes this responsibility seriously. Our systems are designed to ensure the utmost security for both businesses and customers. Card data is handled with care, and our virtual payment terminals adhere to industry standards for secure payments. You can learn how to take card payments over the phone here.

Contact NPI Today

Ready to get started with a virtual terminal so your customers can pay by phone or email?

Explore the NPI difference by getting in touch with our expert team. We’re here to provide guidance, valuable insights, and tailored solutions that align with your unique needs and goals. Reach out to us at 014475299, fill out the contact form and one of our payment gurus will get back to you.

Want to see our card machines for yourself? Come down to our Citywest HQ and have a look around the Experience Suite.

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