Teddy’s Ice Cream powered by NPI
For more than seven decades, Teddy’s Ice Cream has been a cherished summer staple in Dún Laoghaire
The Home of the 99. Founded in 1950 by Edward “Teddy” Jacob, this family-run gem has carried on through three generations. Today, under Haniff’s stewardship, Teddy’s serves up creamy soft-serve delights not just from their classic seafront trailer but also from a shop inside the bustling Dun Laoghaire Shopping Centre. With queues trailing along the harbour on sunny days, tradition and demand meet every single afternoon.
The Challenge
While Teddy’s reputation rests on nostalgic flavours and seamless service, Haniff faced a growing challenge: payment delays and integration issues that risked slowing everything down when foot traffic was at its peak. The perfect ice cream means nothing if the checkout is sluggish.
“Fast transactions are a key in my business. When the sun is shining, every second counts.”
– Current Owner & Third Generation Steward
The Solution
In 2022, Teddy’s partnered with NPI to bring speed, simplicity, and modern efficiency to its operations.
The transition was effortless, with systems fully up and running from day one. More than just upgrading technology, Teddy’s gained a trusted partner dedicated to keeping business flowing smoothly with the following devices:
A powerful payment terminal, seamlessly integrated with the till system. No manual price entry is needed; thanks to a robust network setup, every transaction is fast, accurate, and hassle-free.
A compact and efficient till system designed to give merchants full control of sales, inventory, and real-time reporting. It’s user-friendly for staff, and product lists or pricing can be updated quickly and easily whenever needed.
The Results
Faster checkouts, easier training, reliable support.
With NPI in place, Teddy’s has seen immediate, tangible benefits:
✓ Faster customer throughput during peak hours
✓ Instant price updates with no hassle
✓ Easy onboarding for new staff
✓ Flexible seasonal features like loyalty stamp cards and gift cards
✓ Reliable support—even late-night queries get resolved by morning
Teddy’s has a rich history and a strong connection to the local community, and we are proud to support them in bringing that tradition into the modern era. Fast, reliable payments keep customers happy and operations running smoothly.
By providing competitive rates, seamless integration, and support that is always available, NPI has become a trusted part of the Teddy’s story—helping preserve their legacy while making daily business simpler and more efficient.
We are proud to play a part in helping local businesses grow and succeed. Seeing Teddy’s Ice Cream continue its legacy while running efficiently reminds us why supporting the community matters.
We celebrate the achievements of businesses like Teddy’s and are committed to providing the tools and guidance they need to thrive in today’s fast-paced world. It is incredibly rewarding to know that our solutions make a difference for local entrepreneurs every day
Boost sales, attract new customers, and enhance your brand. Get started today and bring more value to your business!
