When customers visit your restaurant, they shouldn’t have to worry about anything other than what their next meal will be. That’s why accepting contactless payments, like Apple Pay and Android Pay, can give them the ease of mind that they need during their dining experience, and might even help you sell more food as well. Whether you’re looking to improve the customer experience or just want to get ahead of the curve when it comes to mobile payments, implementing contactless payment solutions like NPI in your restaurant can help you achieve those goals and much more!
Talking specifically about businesses in Ireland, figures published by Banking & Payments Federation Ireland (BPFI) showed that the number of contactless payments in Ireland increased by 63% year on year to €199 million in Q2 2021 with the value rising by 69% to almost €3.1 billion. This is the highest quarterly volume and value since BPFI started collecting this data in 2016.
This guide shows how accepting accept contactless payments via NPI in your restaurant outlines the top seven benefits they provide. Implementing them can help your business increase its profits and customer satisfaction at the same time!
What Is A Contactless Payment?
Contactless payment is a digital wallet that uses near-field communication (NFC) to make secure payments. NFC is a short-range wireless technology that allows two devices, like your smartphone and a payment terminal, to communicate with each other. When you tap your phone on a contactless payment terminal, it sends your payment information to the terminal so you can complete your transaction.
The rise and significance of the impact of contactless payments could be understood from a statement given by Philip Konopik, Ireland country manager, Visa Europe in an interview recently. Philip said, “The popularity of contactless payments in Ireland continues to soar, with over 25 million transactions with Visa debit cards made in six months.”
The Many Benefits of Offering Contactless Payments in Your Restaurant
1. Save Time on the Payment Process
- Perhaps the most obvious benefit of contactless payments is that they save time.
- With traditional methods, customers have to fumble around with cash or wait for their card to be processed.
- With contactless payments, however, the process is much quicker and seamless.
- This can help to keep lines moving more quickly and efficiently, which is great for both customers and businesses alike.
- In addition, contactless payments can also help to reduce the risk of theft or fraud.
- Since there is no physical exchange of money involved, there is less opportunity for someone to commit a crime.
2. Give Customers a Better Experience
In today’s digital world, customers expect to be able to pay for their purchases quickly and easily. By offering contactless payments, you can give your customers the convenience they crave and the speedy service they expect. Plus, contactless payments are more secure than traditional methods, so you can rest assured that your customer’s information is safe. In addition, offering contactless payments can help you attract new customers and stand out from the competition. So if you’re not already offering this type of payment option, now is the time to start!
3. Employees’ Safety
Another notable benefit of offering contactless payments in your restaurant is the safety of your employees. With contactless payments, employees don’t have to handle cash or credit cards, which reduces the risk of them being exposed to germs and bacteria. Additionally, contactless payments are more secure than traditional methods, so you can rest assured that your employee’s personal information is safe.
4. Compliance with Health Concerns
In recent months, one of the top concerns for customers when deciding where to dine out has been health and safety. In order to help ease these fears, many restaurants have implemented contactless payments. This means that customers can pay without ever having to hand their credit card to a server. This not only helps customers feel safer but also helps restaurants comply with health guidelines.
In these uncertain times, offering contactless payments is a great way to give your customers peace of mind and show that you’re keeping their safety top of mind. Plus, it’s a convenient way to pay that can save time for both your customers and your staff. And with more and more people using contactless payments with NPI being the most prominent in Ireland, it’s a smart way to stay ahead of the curve. If you’re not already offering contactless payments at your restaurant, now is the time to start!.