EPOS System for Pubs: What to Know
If you’re a pub owner in Ireland, you already have to know a lot. Just navigating licensing can take up a lot of your business-building bandwidth. So wouldn’t it be lovely if there were a tool that could help automate repetitive processes and help you manage several aspects of your business all in one place? Well, let us introduce the EPOS system for pubs and bars.
A pub EPOS system is a specialised tool designed to help bars and pubs do better business, all from one easy-to-use platform. When done correctly, a customised EPOS system for pubs can make an unexpectedly big difference in operations.
At New Payment Innovation, we understand that getting the right tool for your industry is crucial to reaching your business potential. That’s why we design complete EPOS systems for pubs, bars, restaurants, and other sectors. After all, your needs as a pub owner will be different from those of someone running a vape shop or a nail salon, so it makes sense to have a system created with you in mind.
Today, we’ll be discussing what is an EPOS system for pubs, what makes them special, and why you should invest in one for your business.
Contents
What is an EPOS System for Pubs?
An EPOS system for pubs and bars has secure payment capabilities and can manage other aspects of business ownership, including inventory, staff, discounts, and more. The system has different physical components, as well as bespoke software custom-programmed for the industry. Here’s what comes with a complete EPOS system:
- EPOS Software: Arguably the most important part of EPOS for pubs, the software is what adds the “electronic” to a point of sale system. And with a complete pub EPOS system, the software will be programmed by experts to include everything you need to run your business well. At least, the best EPOS system for pubs will.
- EPOS Monitor: This is the screen that allows you to see your menus, inventory, schedules, and more. You can use a variety of devices to show this information, like a stationary monitor, tablet, or handheld device.
- Card Reader: The card reader, or card machine, allows you to take credit card payments and contactless payments. There are wired and portable card machines; which one(s) you choose will depend on your specific pub.
- Cash Drawer: Indeed, cash is still a popular payment method, and accommodating customer preferences is an important part of business success. So, a complete EPOS system for pubs will also include a cash drawer. Incidentally, this is also why EPOS is often called an EPOS till system.
- Receipt Printer: A receipt printer can be a handy addition to your bar EPOS system.
Is an EPOS System for Pubs Really Necessary?
As a bar owner, do you really have to have an EPOS system?
Well, technically, you can run a pub without a complete EPOS system. But we wouldn’t recommend it. Using a more traditional point of sale system or a non-pub-specific EPOS system means you won’t get the perks of an EPOS designed for bars and pubs (think: inventory, floorplans, and more). Here’s how a pub EPOS stacks up:
…vs. POS: A pub POS system, or point of sale system, is similar to an EPOS system, but with a key difference. Where an EPOS includes software and hardware. POS refers to more of the hardware components – cash drawer, monitor, printer, and card reader. Of course, specific software is included in these elements, but it doesn’t have the advanced capabilities of EPOS.
…vs. generic EPOS: It can be tempting to think that any EPOS will do, but don’t underestimate the power of a well-specialised system that’s specifically designed to handle the needs of pubs and bars. Any good EPOS system will be able to do a lot, but the best pub EPOS system for a pub will do more.
Benefits of an EPOS System for Pubs
It should be pretty clear by now that a pub EPOS is the way to go (if you’re interested in streamlining operations and saving time and money, that is). But if you still need more convincing, here are a few of the top benefits of EPOS for pubs that can improve operations:
Inventory Management
Managing inventory is one of the most time-consuming activities for any business owner, including pub owners. And doing it all manually while maintaining consistent accuracy can be a challenge for anyone. Finding the time to do it all often takes a back seat to other priorities. Often, this can lead to an abundance of dead stock taking up space and limiting your revenue potential.
Inventory management capabilities with a pub EPOS system allow you to track all of your stock and how long it’s been on the shelf. Plus, inventory is automatically updated within the EPOS software after a customer makes a purchase.
In short, an EPOS system for bars removes the need to physically count bottles, cans, glassware and other physical items needed to run your pub, saving you time for other important things.
Employee Management
Another aspect of running a pub that can take more time than you might want is staff management. From setting schedules to clocking in to recording day-off requests, knowing when you can expect your employees can take a lot of weight off your mind (it already has plenty to deal with). Additionally, you can keep track of absences, sick leave, and holidays all in one place. This makes a quicker process out of finding a substitute since you can see who is available.
Reduced Customer Wait Times
Because a bar EPOS system can be set up on a tablet or wireless card reader and taken to various locations around the place, you can send orders directly to the bar or kitchen while you take them table-side. This means you’ll get lower wait times, higher table turnover and increased revenue.
Attractive Menus
While putting pictures of items on a physical menu is often considered a faux pas, images accompanying items on a digital menu may increase sales by up to 30%. When designing your menu for the EPOS system, including professional photographs of your items can help waitstaff select the correct option as well as encourage customers to “eat with their eyes.” Consider it a mental appetiser.
So whether you’re serving full meals or specialise in luxe cocktails, attractive images of your carefully crafted offerings can encourage customers to increase their spending. Not to mention, as long as your images match the actual product you’re sending out, customers can make a more informed decision, which reduces complaints or general dissatisfaction.
Reports and Insights
All of the above benefits can easily go unnoticed if you aren’t keeping a consistent eye on it. That’s why EPOS systems for pubs include access to expert reports and insights. With regularly updated analytics on sales data, employee activities, customer preferences, and other metrics, you can more easily make decisions that will positively impact your business.
How to Get an EPOS System for Pubs That’s Right for You
Clearly, a pub POS system can make a big difference in the success of your pub or bar. With a ton of capabilities outside of its primary task of taking payments, a complete system can help streamline and simplify your pub-owner tasks. And fortunately, getting an EPOS system for pubs is a straightforward process. Here’s how to get started:
Know Your Needs
In terms of hardware, what does your business need to run more smoothly? Do you need a portable card reader to accompany the system so you can take payments from anywhere? Or will a stationary EPOS monitor and card reader do?
In terms of software, determine what capabilities you need to run your business efficiently. An expert EPOS system for pubs can be customised according to your business needs and personal preferences, so take the time to investigate what may be useful to you.
Research Providers
When you have a good idea of what you need your pub POS to do, it’s time to research providers. Not all merchant services are created equal, so make sure that the provider’s offerings match up with your needs.
A good place to start is with online reviews. Finding out what other business owners are saying about a certain provider can give you a clearer picture of their products, services, and quality. You can also turn to your existing network of business owners and entrepreneurs for a referral to their provider.
When contacting providers, make sure to ask about startup costs, monthly fees, transaction rates, and other associated costs.
Tip: The best merchant service provider in Ireland will offer pubs low transaction rates, customised software programming, and 24/7 customer service.
Set Up Your EPOS System for Pubs
After selecting an EPOS provider and requesting your system, it’s time to set it up and start taking payments. A good provider may complete setup for you in your pub, depending on location. Or, they may include easy-to-use self-set-up instructions and online training videos for a more DIY approach.
NPI’s Approach to EPOS Systems for Pubs and Other Merchant Services
NPI’s commitment to innovation and customer-centricity means we’re not just another payment provider – we’re the best merchant service provider in Ireland. Whether you’re a business looking for diverse payment methods, integration with your existing systems, or real-time insights, we’ve got you covered. Here’s how we do merchant services:
Face to Face
For businesses that rely on the stability and familiarity of traditional card transactions, NPI offers seamless card reader options, including wired, wireless, and mobile. These methods ensure you can accept payments securely through trusted and established channels.
In an era where speed and convenience are paramount, NPI embraces advanced technology for face-to-face transactions. Our solutions, including contactless payments and customised, complete EPOS systems, enable quick and secure transactions. Customers can simply tap their cards or mobile devices for swift and hassle-free payments, whether they’re shopping in a store or at a vendor’s stall.
Recognising the growing importance of mobile payments, NPI empowers businesses to tap into the mobile-centric world. With our card machines for business, you can offer customers the flexibility to pay with smartphones, digital wallets, and cards, making the payment process both efficient and user-friendly.
Online
NPI understands the importance of streamlining safe online payments for businesses and ensuring a secure and convenient experience for customers.
Our integrated solutions are designed to seamlessly connect with a wide range of e-commerce platforms and payment gateways. This means that whether you’re a business looking to accept online payment or a customer making a purchase, the process is straightforward and secure.
For businesses, NPI’s integration with e-commerce platforms allows for a hassle-free setup, enabling you to accept payments on your website or digital storefront. Not to mention, our system effortlessly manages the flow of transactions, ensuring a smooth experience for your customers.
Over the Phone
Our virtual payment terminals are at the heart of over-the-phone payments. They provide a secure platform where businesses can process transactions remotely. This is especially useful for businesses that offer services or sell products over the phone, through catalogues, or via email. By using virtual terminals, you can efficiently handle card transactions from anywhere, enhancing convenience and accessibility for your customers.
Furthermore, security is paramount in over-the-phone transactions, and NPI takes this responsibility seriously. Our systems are designed to ensure the utmost security for both businesses and customers. Card data is handled with care, and our virtual payment terminals adhere to industry standards for secure payments.
You can learn how to take card payments over the phone here.
Contact NPI Today
Explore the NPI difference by getting in touch with our expert team. We’re here to provide guidance, valuable insights, and tailored solutions that align with your unique needs and goals. Reach out to us at 01 4475299. Or, fill out the contact form, and one of our payment gurus will get back to you.
Want to see our EPOS systems and card machines for yourself? Come down to our Citywest HQ and look around the Experience Suite.
EPOS System for Pubs: FAQs
What does EPOS stand for, and how is it relevant to pubs?
EPOS stands for Electronic Point of Sale. In the context of pubs, it’s a specialized system combining hardware and software to streamline transactions and manage various aspects of pub operations.
What components does a complete EPOS system for pubs typically include?
A complete EPOS system includes EPOS software, a monitor, card reader, cash drawer, and receipt printer, tailored for efficient pub management.
How does a pub EPOS system differ from a traditional POS or a generic EPOS?
While a traditional POS focuses on hardware components, a pub EPOS combines specialized hardware and software, offering advanced features tailored to the unique needs of pubs.
Are EPOS systems necessary for pubs, or can they operate without one?
Technically, pubs can operate without an EPOS, but using a specialized system brings benefits like efficient inventory management, reduced wait times, and detailed business insights.
What advantages does an EPOS system offer in terms of inventory management for pubs?
An EPOS system automates inventory tracking, minimizing manual efforts, and ensures accurate stock levels. This helps prevent dead stock and enhances overall revenue potential.
How does an EPOS system for pubs contribute to employee management?
EPOS systems streamline staff management by assisting with scheduling, clocking in, and tracking absences. This simplifies the process of finding substitutes and enhances overall workforce efficiency.
Can a pub EPOS system contribute to reducing customer wait times?
Absolutely! With the flexibility of being set up on tablets or wireless card readers, orders can be sent directly to the bar or kitchen, resulting in lower wait times, increased table turnover, and ultimately, higher revenue.
How does an EPOS system enhance the attractiveness of pub menus?
By incorporating professional images in digital menus, EPOS systems can increase sales by up to 30%. This visual appeal encourages customers to make informed decisions and boosts overall spending.
What insights can pub owners gain from the reports provided by EPOS systems?
EPOS systems offer detailed analytics on sales data, employee activities, and customer preferences. These insights empower pub owners to make informed decisions for business improvement.
How can pub owners choose the right EPOS system for their establishment?
Identifying specific needs, researching providers, and considering factors like hardware requirements and software capabilities are crucial steps in selecting the ideal EPOS system for a pub.
