The Benefits of Contactless Payment

how to take card payments over the phone with NFC

In an era where speed and efficiency reign supreme, the benefits of contactless payment methods have become increasingly evident. Embracing this modern approach to transactions not only streamlines the payment process but also enhances the overall customer experience. In this article, we’ll explore the numerous benefits that contactless payments bring to the table, from heightened security to seamless transactions. Discover how your business can thrive in the digital age by leveraging the power of contactless payments.

Ready to revolutionise the way you handle transactions? Call NPI today or fill out our contact form to explore how contactless payment solutions can elevate your business to new heights.


What are Contactless Payments?

Contactless payments are a fast and secure method of completing transactions without needing physical contact between the payment device, such as a card or mobile phone, and the payment terminal. Utilising near-field communication (NFC) technology, contactless payments have gained widespread popularity for their speed and convenience.

Contactless payment is also referred to as tap-and-go by some banks and retailers. Customers can use credit or debit cards as well as digital wallets to make contactless payments with a suitable card reader.

How do Contactless Payments Work?

Contactless payments operate through RFID technology or NFC chips embedded in payment cards or mobile devices. A secure and encrypted transaction occurs when the card or device is placed near a compatible payment terminal. This swift and straightforward process eliminates the need for inserting cards or entering PINs, streamlining the payment experience for both businesses and customers.

Essential Benefits of Contactless Payments

There are several benefits of contactless payments that business owners can take advantage of. From operations to security to customer satisfaction, here are some top advantages of contactless payment.

1. Speed and Efficiency

Contactless payments boast unparalleled speed, significantly reducing transaction times. With a simple tap or wave, customers can swiftly complete purchases, leading to shorter queues and improved overall efficiency in your business operations.

2. Enhanced Security

Contactless payments prioritize security with advanced encryption measures. The use of tokenization and dynamic authentication codes minimizes the risk of fraud, providing both businesses and customers with peace of mind during transactions.

3. Improved customer experience

The seamless nature of contactless payments contributes to an enhanced customer experience. Quick and hassle-free transactions foster positive impressions, encouraging repeat business and customer loyalty.

4. Hygiene and Safety

Especially relevant in today’s health-conscious environment, contactless payments minimise physical contact between individuals and surfaces. This not only addresses hygiene concerns but also aligns with safety protocols, creating a safer transaction environment.

5. Accessibility

Contactless payments cater to a broad audience, including individuals who may have difficulty using traditional payment methods. The simplicity of tapping a card or device makes transactions more accessible for people of all ages and abilities.

6. Reduced Cash Handling

For businesses, contactless payments translate to reduced reliance on cash transactions. This minimises the need for cash handling and related security concerns. In turn, this streamlines financial processes and reduces operational risk. In other words, your business and revenue are protected. Not to mention, reducing cash handling also reduces coming into contact with germs that may be present on money or hands.

7. Real-time Transaction Tracking

One of the most versatile benefits of contactless payment is access to real-time transaction tracking. And not only you but your customers as well. This transparency allows for better financial management. In addition, this enables businesses to monitor sales while customers keep track of their expenditures.

8. Eco-friendly Solution

The move toward a paperless and card-based payment is environmentally friendly. A benefit of contactless payment is that it contributes to reducing the environmental impact associated with traditional currency production. Plus, if your customers don’t need receipts, there are card reader machine options without a printer, so you don’t have to worry about creating paper waste.

9. Future-proofing Business Operations

A final benefit of contactless payment is being able to future-proof your business. By embracing contactless payments, businesses position themselves at the forefront of technological innovation. This forward-thinking approach ensures readiness for future developments in the payment industry, keeping businesses relevant and adaptable.

New Payment Innovation’s Approach to Merchant Services

NPI’s commitment to innovation and customer-centricity means we’re not just another payment provider – we’re the best merchant service provider in Ireland. Whether you’re a business looking for diverse payment methods, integration with your existing systems, or real-time insights, we’ve got you covered. Here’s how we do merchant services:

Face to Face

For businesses that rely on the stability and familiarity of traditional card transactions, NPI offers seamless card reader options, including wired, wireless, and mobile. These methods ensure that you can accept payments securely through trusted and established channels.

In an era where speed and convenience are paramount, NPI embraces advanced technology for your face-to-face transactions. Our solutions, including contactless payments, enable quick and secure transactions. Customers can simply tap their cards or mobile devices for swift and hassle-free payments, whether they’re shopping in a store or at a vendor’s stall.

Recognising the growing importance of mobile payments, NPI empowers businesses to tap into the mobile-centric world. With our card machines for business, you can offer customers the flexibility to pay with smartphones, digital wallets, and cards, making the payment process both efficient and user-friendly.


NPI understands the importance of streamlining safe online payments for businesses and ensuring a secure and convenient experience for customers.

Our integrated solutions are designed to seamlessly connect with a wide range of e-commerce platforms and payment gateways. This means that whether you’re a business looking to accept online payment or a customer making a purchase, the process is straightforward and secure.

For businesses, NPI’s integration with e-commerce platforms allows for a hassle-free setup, enabling you to accept payments on your website or digital storefront. Our system effortlessly manages the flow of transactions, ensuring a smooth experience for your customers.

Over the Phone

Our virtual payment terminals are at the heart of over-the-phone payments. Notably, they provide a secure platform where businesses can process transactions remotely. This is especially useful for businesses that offer services or sell products over the phone, through catalogues, or via email. By using virtual terminals, you can efficiently handle card transactions from anywhere, thereby enhancing convenience and accessibility for your customers.

Furthermore, security is paramount in over-the-phone transactions, and NPI takes this responsibility seriously. Our systems are designed to ensure the utmost security for both businesses and customers. Card data is handled with care, and our virtual payment terminals adhere to industry standards for secure payments.

You can learn how to take card payments over the phone here.

Explore the Benefits of Contactless Payment From NPI Today

Explore the NPI difference by getting in touch with our expert team to talk contactless payment, virtual terminals, and other services for your business.  We’re here to provide guidance, valuable insights, and tailored solutions that align with your unique needs and goals. Reach out to us at 014475299 or fill out the contact form, and one of our payment gurus will get back to you.

Want to see our card machines in action? Come down to our Citywest HQ and have a look around the Experience Suite and see the benefits of contactless payment for yourself. 

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